Stacks of cardboard boxes on a wooden floor in an indoor setting Stacks of cardboard boxes on a wooden floor in an indoor setting

Shipping & Delivery

Shipping Policy

United Kingdom and Ireland

  • Mainland UK: standard £5.99, usually 4–5 working days; express £7.99, usually 1–2 working days.
  • Northern Ireland: £8.99.
  • Channel Islands and Isle of Man: £19.99, usually 4–5 working days.
  • Republic of Ireland: £24.99, usually 5–11 working days.

Orders placed by 2pm on a working day are dispatched the same day. Orders placed after 2pm on Friday, at the weekend or on a bank holiday are dispatched the next working day.

United States

US orders are fulfilled by Amazon from our stock held in the US, so there are no customs charges or import duties to pay on delivery.

  • Standard: $8.95, or free on orders of $75 and over. Usually 3–5 business days.
  • Alaska, Hawaii, Puerto Rico, Guam and the US Virgin Islands: $19.95, usually 5–8 business days.
  • We can’t currently deliver to American Samoa, the Northern Mariana Islands or APO/FPO addresses.

You’ll receive tracking by email from Amazon (sent via Swiship, Amazon’s delivery tracking service) when your order ships. Some products aren’t available in the US yet, and these are marked on the product page.

Europe

Tracked delivery to Austria, Belgium, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Spain, Sweden and Switzerland. From £11.95, depending on destination and the weight of your order, usually 5–11 working days.

Rest of the world

Canada, Israel, Mexico and Australia, depending on destination and order weight, usually 5–17 working days. Delivery may not be available for heavier orders.

Customs and duties (outside the UK and US)

Orders shipped outside the UK and the US are sent without duties prepaid, so customs charges may be payable on delivery.

Guild Lane isn’t responsible for courier delays. Our warehouse is closed on bank holidays, with a limited service between Christmas and New Year.

No countries found matching your search.
UK & Ireland Rates ▼
Country Service Price
United Kingdom
Service Price
United Kingdom Standard Delivery4–5 working days £5.99
Express Delivery1–2 working days £7.99
Northern Ireland
Service Price
Northern Ireland Standard Delivery4–5 working days £8.99
Republic of Ireland
Service Price
Republic of Ireland Standard International5–11 working days £24.99
Jersey
Service Price
Jersey Standard Delivery4–5 working days £19.99
Guernsey
Service Price
Guernsey Standard Delivery4–5 working days £19.99
Isle of Man
Service Price
Isle of Man Standard Delivery4–5 working days £19.99
Note: Some remote areas in Ireland and the Scottish Highlands may take up to 14 days to arrive. Express delivery may not be available to all areas.
European Rates ▼
Country Service Price
Austria
Service Price
Austria Standard InternationalBelow 2kg • 5–11 working days £11.95
Oversize InternationalAbove 2kg • 5–11 working days £29.95
Belgium
Service Price
Belgium Standard InternationalBelow 2kg • 5–11 working days £17.95
Oversize InternationalAbove 2kg • 5–11 working days £21.95
Croatia
Service Price
Croatia Standard InternationalBelow 2kg • 5–11 working days £18.95
Oversize InternationalAbove 2kg • 5–11 working days £21.95
Cyprus
Service Price
Cyprus Standard International5–11 working days £34.95
Czechia
Service Price
Czechia Standard InternationalBelow 2kg • 5–11 working days £17.95
Oversize InternationalAbove 2kg • 5–11 working days £17.95
Denmark
Service Price
Denmark Standard InternationalBelow 2kg • 5–11 working days £15.95
Oversize InternationalAbove 2kg • 5–11 working days £28.95
Estonia
Service Price
Estonia Standard InternationalBelow 2kg • 5–11 working days £17.95
Oversize InternationalAbove 2kg • 5–11 working days £32.95
Finland
Service Price
Finland Standard InternationalBelow 2kg • 5–11 working days £15.95
Oversize InternationalAbove 2kg • 5–11 working days £41.95
France
Service Price
France Standard InternationalBelow 2kg • 5–11 working days £11.95
Oversize InternationalAbove 2kg • 5–11 working days £27.95
Germany
Service Price
Germany Standard InternationalBelow 2kg • 5–11 working days £11.95
Oversize InternationalAbove 2kg • 5–11 working days £25.95
Greece
Service Price
Greece Standard InternationalBelow 2kg • 5–11 working days £18.95
Oversize InternationalAbove 2kg • 5–11 working days £46.95
Hungary
Service Price
Hungary Standard InternationalBelow 2kg • 5–11 working days £17.95
Oversize InternationalAbove 2kg • 5–11 working days £25.95
Iceland
Service Price
Iceland Standard International5–11 working days £14.95
Italy
Service Price
Italy Standard InternationalBelow 2kg • 5–11 working days £18.95
Oversize InternationalAbove 2kg • 5–11 working days £27.95
Latvia
Service Price
Latvia Standard InternationalBelow 2kg • 5–11 working days £17.95
Oversize InternationalAbove 2kg • 5–11 working days £29.95
Lithuania
Service Price
Lithuania Standard InternationalBelow 2kg • 5–11 working days £17.95
Oversize InternationalAbove 2kg • 5–11 working days £28.95
Luxembourg
Service Price
Luxembourg Standard InternationalBelow 2kg • 5–11 working days £11.95
Oversize InternationalAbove 2kg • 5–11 working days £24.95
Malta
Service Price
Malta Standard InternationalBelow 2kg • 5–11 working days £18.95
Oversize InternationalAbove 2kg • 5–11 working days £34.95
Netherlands
Service Price
Netherlands Standard InternationalBelow 2kg • 5–11 working days £11.95
Oversize InternationalAbove 2kg • 5–11 working days £21.95
Norway
Service Price
Norway Standard InternationalBelow 2kg • 5–11 working days £15.95
Oversize InternationalAbove 2kg • 5–11 working days £69.95
Poland
Service Price
Poland Standard InternationalBelow 2kg • 5–11 working days £17.95
Oversize InternationalAbove 2kg • 5–11 working days £28.95
Portugal
Service Price
Portugal Standard InternationalBelow 2kg • 5–11 working days £18.95
Oversize InternationalAbove 2kg • 5–11 working days £35.95
Spain
Service Price
Spain Standard InternationalBelow 2kg • 5–11 working days £18.95
Oversize InternationalAbove 2kg • 5–11 working days £27.95
Sweden
Service Price
Sweden Standard InternationalBelow 2kg • 5–11 working days £15.95
Oversize InternationalAbove 2kg • 5–11 working days £31.95
Switzerland
Service Price
Switzerland Standard InternationalBelow 2kg • 5–11 working days £15.95
Oversize InternationalAbove 2kg • 5–11 working days £59.95
International Rates ▼
Country Service Price
Australia
Service Price
Australia Standard InternationalBelow 2kg • 5–17 working days £34.95
Oversize InternationalAbove 2kg • 5–17 working days £69.95
Canada
Service Price
Canada Standard InternationalBelow 2kg • 5–17 working days £31.95
Oversize InternationalAbove 2kg • 5–17 working days £63.95
Israel
Service Price
Israel Standard International5–17 working days £19.95
Mexico
Service Price
Mexico Standard International5–17 working days £69.95
United States
Service Price
United States Standard InternationalBelow 2kg • 5–17 working days £34.95
Oversize InternationalAbove 2kg • 5–17 working days £69.95
Extra Large International5–17 working days £104.95

FAQs

Your most common delivery questions answered. If you have any other questions, please get in touch with our customer service team at sales@guildlane.com.

Can I track my order? +

Yes, as soon as your order is on its way, we will send you a dispatch email complete with a tracking number and portal link. Occasionally, there may be a short delay before the direct link becomes active. For the most immediate status updates, you can copy your tracking number and paste it directly into the courier's official portal.

If you have not received your tracking details please contact the team at sales@guildlane.com.

Which countries do you ship to? +

We ship to the UK and Ireland, including Channel Islands, Isle of Man and Republic of Ireland. Shipping costs and delivery times will vary, and deliveries to remote areas of Scotland and Ireland may exceed estimated delivery times.

We offer tracked international delivery to over 25 European countries, including: Austria, Belgium, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Spain, Sweden, and Switzerland.

We also ship to Canada, Mexico, Australia, Israel and the United States.

Any issues with international delivery, please get in touch at sales@guildlane.com or call us on 01622 854 300.

How do customs, duties & import charges work? +

All relevant customs, import duties, and carrier clearance fees are the sole responsibility of the customer. Please note that international import regulations vary by country. For example, while countries like Australia and Israel utilise a 'de minimis' threshold for tax-free imports, the United States requires customs processing and carrier clearance fees on all commercial imports regardless of the order value. For any questions regarding your local border fees, please check with your respective customs authority or preferred courier portal.

Country Currency Duty De Minimis
USA USD No Exemption (Fees apply to all values)
Australia AUD 1,000
Israel USD 500
Singapore SGD 400
Which courier companies do you use? +

For express delivery we use DPD. For standard delivery in the UK we use Royal Mail Tracked Services.

Can I cancel my order? +

Please be advised that we are unable to modify or cancel an order once it has been dispatched. However, if your order was placed recently, please contact us as soon as possible by phone at 01622 854 300, and we will do our best to cancel it before it leaves our facility. Please note that we do not offer direct exchanges; if you require a different item, a new order will need to be placed.